1. Controller
The controller of personal data is SIA AG Akmens, registration number LV40203496359, legal address: Liepāja, Tirgus iela 27/29 - N2, LV-3401.
For questions about the processing of personal data, you can write to info@agakmens.lv or call +371 27033733.
2. What data may be processed
We process only such data as is necessary for communication, preparation of an offer, ensuring cooperation and operation of the website.
- Contact information: first name, surname, company name, email address and telephone number.
- Request information: product groups, quantities, sizes, personalisation requirements, logo or other information that you submit for the preparation of an offer.
- Order and cooperation data: offers, invoice information, delivery or communication history.
- Technical data: IP address, browser information, device type, cookies and server logs that are necessary for website security and operation.
3. Purposes and legal basis of processing
Communication and offers
We use the data to respond to requests, prepare an individual B2B offer and agree on the terms of cooperation. The legal basis is the preparation or performance of a contract and our legitimate interest in providing customer service.
Order fulfilment and accounting
If cooperation or an order is established, we process the data for the performance of the contract, preparation of invoices and fulfilment of obligations laid down in laws and regulations.
Website operation and security
Technical data and necessary cookies help ensure the correct operation of the website, the cart, language selection, authentication, security and error prevention.
Marketing
If we send commercial communications in the future, we do so only if there is a legal basis for this, for example, your consent or an applicable legitimate interest. You can always opt out of such communications.
4. Cookies
Technically necessary cookies may be used on the website to ensure basic functions, such as language selection, the user session, the cart, security and operation of the page.
If analytics or marketing cookies are used on the website, they are used in accordance with applicable laws and your choices in the cookie notice.
5. To whom data may be transferred
Data may be transferred only if this is necessary for a specific purpose or required by law.
- To IT and website maintenance service providers.
- To accounting, payment, delivery or order fulfilment partners, if this is necessary for cooperation.
- To production or personalisation partners, if this is necessary for the fulfilment of a printing or embroidery order.
- To state authorities, if provided for by laws and regulations.
We do not sell personal data to third parties.
6. Data retention periods
We retain the data for as long as necessary for the relevant purpose: communication and offer data are retained until the request has been processed and for a reasonable period thereafter, cooperation and accounting data are retained for the periods specified in laws and regulations, while technical data are retained for as long as necessary for security and website maintenance.
7. Your rights
You have the right to request information about the processing of your personal data, access to the data, rectification, erasure, restriction of processing and data portability, as well as the right to object to processing in certain cases.
To exercise your rights, write to info@agakmens.lv. We will respond without undue delay and no later than within one month, unless laws and regulations prescribe a different period.
8. Complaints
If you consider that personal data are being processed improperly, we first invite you to contact us. You also have the right to lodge a complaint with the supervisory authority: Data State Inspectorate (Datu valsts inspekcija), Elijas iela 17, Rīga, LV-1050, www.dvi.gov.lv, email pasts@dvi.gov.lv.
9. Changes to the policy
We may update this privacy policy if the operation of the website, our services or applicable requirements change. The current version is always available on this page.
Updated: 28 April 2026